Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, in its original packaging, and accompanied by proof of purchase.

To start a return, please contact us through our Contact Form.

If your return is accepted, we will provide instructions on how and where to send your return. Items sent back without first requesting a return will not be accepted.

Damages and Issues

Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us through our Contact Form within 7 days of delivery and include photos of the issue so we can review and resolve it as quickly as possible.

Non-Returnable Items

The following items are not eligible for return:

• Custom-made or personalized products

• Gift cards

• Clearance or final-sale items

If you have questions about whether your item is eligible for return, please contact us through our Contact Form before making a purchase.

We reserve the right to refuse returns that do not meet the conditions outlined in this policy.

Exchanges

The fastest way to receive a different item is to return the original item. Once your return has been approved, you may place a new order for the desired item.

European Union 14-Day Cooling-Off Period

If your order is delivered within the European Union, you have the right to cancel or return your order within 14 days of receiving it, for any reason and without justification.

To qualify, the item must be unused, in its original packaging, and accompanied by proof of purchase.

This right does not apply to personalized or custom-made products where permitted by applicable law.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days. Please note that your bank or payment provider may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us through our Contact Form.

Return Shipping

Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.